ERP software system

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Vendors tout cloud software as a cheaper alternative to traditional on-premise solutions.

  • While cloud solutions can often be implemented at a lower cost, the cost of accessing and using the cloud solution over the life-cycle of the product is often more expensive than an on-premise solution.

I discuss these issues in my latest video.

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Vendors often minimize an ERP implementation’s complexity, cost, and length.

  • Their goal is to sell software, not set a customer’s expectations.
  • But are they contributing to ERP failure? Is the customer to blame for believing them?

Understanding your business requirements and how you want your ERP software to address those requirements is critical to success.

Is it better to arbitrate or litigate digital transformation disputes? Like most things, it depends.

  • Arbitration is usually less expensive and quicker than litigation.
  • You can select an arbitrator with ERP software and technology experience, and the dispute is confidential.
  • In some scenarios, you may have a panel of arbitrators.

Choosing the right arbitrator(s) is…

  • Drafting SOWs that include milestones, deliverables, and deadlines is challenging when Agile is utilized.
  • Its iterative approach is not compatible with holding your ERP integrator accountable.
  • Spending less time defining the product beforehand and trusting that the product will come together one iteration at a time is
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