ERP software implementations and digital transformations can be challenging, and the most common reason for their failure is not technology but people.

To ensure a successful implementation, you must pay close attention to the statements of work in your software contract package. These documents should clearly define deliverables, milestones, deadlines, acceptance testing criteria, and change

Understanding what to negotiate and who you are negotiating against is fundamental in leveraging the ERP contract negotiation process to your advantage.

You want to have a plan going into the negotiation process for what you will ask for, how you will mitigate risk, critical asks, and fall-back positions.

If you treat the ERP contract

ERP implementations and digital transformations do not fail because of technology, they fail because of people. As a result, the master services agreement and the statements of works attached to it are easily some of the most important agreements you will negotiate to ensure project success. What does it need to include?  Milestones, deadlines, clearly

ERP Vendors are notorious for selling the “sizzle” and not the “steak.” It is no secret that with the rush to Cloud many solutions are half-baked.

When ERP vendors misrepresent the software’s functionality, the fit of the software for your business or industry, or misrepresent their experience in your industry, you may have a basis

Enterprise software selection is one of the most important steps for a business on a digital transformation journey. Thinking through the ERP selection process and optimizing successful outcomes can greatly increase the likelihood of a successful digital transformation. Conversely, ignoring a Software selection process, succumbing to ERP vendor sales pressure, taking ERP salespeople at

Filing a lawsuit against your software vendor due to a failed software project is a big decision that can have long-lasting consequences. Before filing a lawsuit against your software vendor, it’s crucial to understand what you want to achieve. In this video, Taft Partner Marcus Harris discusses key issues to consider before filing a