The themes underlying failed SAP and Oracle ERP and digital transformation lawsuits are almost always the same. Vendors misrepresent functionality, cloud products are not fully baked, and salespeople minimize the software’s limitations while overselling its capabilities.
In this video, I discuss common themes in the many failed ERP implementations I have litigated in my career.
Cloud Software is far from a sliver bullet. It is not a one-size-fits-all solution. The adoption of Cloud has less do to with its benefits but vendors’ desire to make money.
Software vendors love to tout the benefits of cloud software. They will tell you that it offers more flexibility, is cheaper, requires less configuration
In this video, Taft partner Marcus Harris explains how the ERP contract negotiation process is one of the most valuable tools you can use to mitigate the likelihood of an ERP failure.
If done correctly, your expectations, concerns, and a process for resolving disputes should all be addressed in detail.