- They are including language in their contracts giving them not only the right to use your data to train their AI models, but the right to extract fees if you want other software products to access the data you input into your ERP system.
- What is

Updates and Analysis from Taft Technology Attorneys
Whether you call it a consulting agreement, a professional services agreement, or a master services agreement, it is the document that has the most significant impact on the success of your digital transformation.
In this YouTube video, I discuss key issues to consider.
Is it better to arbitrate or litigate digital transformation disputes? Like most things, it depends.
Choosing the right arbitrator(s) is…
Over the past 20 years, we have been involved in hundreds of disputes involving failed ERP software implementations and Digital Transformation. While the specific facts are always different, the claims and allegations involving a failed ERP implementation or Digital Transformation are remarkably similar. If you are, or have been, involved in a problematic ERP software…
The move to the cloud has been transformative, but negotiating cloud and SaaS contracts presents its own set of challenges.
The legal and business terms presented in cloud contracts are different from those in traditional on-premise software licenses. You have no greater leverage with your vendor to negotiate meaningful concessions than before you commit to…
AI vendors will typically use traditional software licensing or SaaS models to sell their functionality.
While that generally makes sense, nuances associated with acquiring AI functionality need to be accounted for and negotiated.
Continue Reading Negotiating Commercial Contracts with AI Vendors
70% to 80% of all digital transformations fail. While you can debate that statistic, the reality is that your ERP implementation will take longer than expected, cost more than expected and you are unlikely to realize your expected business benefits. But why and what can you do about it? I discuss these issues in my…