For a cloud solution, a service level agreement is critical.
What Are The Leading Causes of ERP Failure and Failed Digital Transformations?
Make no mistake—your ERP implementation or Digital Transformation will be more difficult than expected.
What are some common causes of project failure?
Terminating Or Cancelling Your ERP Contract With SAP, Oracle, Or Infor
There is an old maxim that you should never get into a contract without the ability to get out of that contract. This is even more true with ERP-related contracts.
Litigate Or Arbitrate An ERP Failure?
Is it better to arbitrate or litigate digital transformation disputes? Like most things, it depends.
- Arbitration is usually less expensive and quicker than litigation.
- You can select an arbitrator with ERP software and technology experience, and the dispute is confidential.
- In some scenarios, you may have a panel of arbitrators.
Choosing the right arbitrator(s) is
I’ve Negotiated Thousands Of SAP Contracts. These Are The Top Concessions You Need to Ask For
The move to the cloud has been transformative, but negotiating cloud and SaaS contracts presents its own set of challenges.
The legal and business terms presented in cloud contracts are different from those in traditional on-premise software licenses. You have no greater leverage with your vendor to negotiate meaningful concessions than before you commit to
What Issues Are Likely To End Up Being Litigated In An AI Contract?
AI Vendors will draft contracts that limit their exposure in the event of a lawsuit. What are the most likely issues litigated in a commercial contract for artificial intelligence?
Data is the currency of AI. You need to ensure that you are protecting your data and making sure you have recourse in the event your
All ERP Implementations Are Different But They All Fail For Similar Reasons
70% to 80% of all digital transformations fail. While you can debate that statistic, the reality is that your ERP implementation will take longer than expected, cost more than expected and you are unlikely to realize your expected business benefits. But why and what can you do about it? I discuss these issues in my
What are the top issues you need to focus on when negotiating with SAP, Oracle, and Infor?
What are the top issues you need to focus on when negotiating with SAP, Oracle, and Infor?
In this video, we discuss some key issues you need to negotiate with your ERP vendors, like SAP, Oracle, NetSuite, Infor, Acumatica, Epicor, Tecsys, and others.
The ERP Contract Negotiation Process Is Critical To Success. A Well Thought Out Strategy Is Key
Understanding what to negotiate and who you are negotiating against is fundamental in leveraging the ERP contract negotiation process to your advantage.
You want to have a plan going into the negotiation process for what you will ask for, how you will mitigate risk, critical asks, and fall-back positions.
If you treat the ERP contract
The themes underlying failed ERP and digital transformation lawsuits are almost always the same
The themes underlying failed SAP and Oracle ERP and digital transformation lawsuits are almost always the same. Vendors misrepresent functionality, cloud products are not fully baked, and salespeople minimize the software’s limitations while overselling its capabilities.
In this video, I discuss common themes in the many failed ERP implementations I have litigated in my career.