- They are including language in their contracts giving them not only the right to use your data to train their AI models, but the right to extract fees if you want other software products to access the data you input into your ERP system.
- What is
Negotiating ERP Implementation Contracts
Whether you call it a consulting agreement, a professional services agreement, or a master services agreement, it is the document that has the most significant impact on the success of your digital transformation.
In this YouTube video, I discuss key issues to consider.
Negotiating ERP Software Warranties
- Having one does not negate the need for another.
- ERP software warranties are for a limited duration. When that warranty period starts is critically important.
- ERP software warranties are also warranties of reference. A typical warranty will
Service Level Agreements: What Are They And Why You Need One
- A software vendor needs to contractually commit to making the software available to you for a certain percentage of time.
- A service level agreement must specify the uptime guarantee, detail periods when the software might not be available, and provide substantive remedies if the software
What Are The Leading Causes of ERP Failure and Failed Digital Transformations?
- In the cases we litigate, we often see customers who have failed to adequately test deliverables and functionality, invest in change management, and devote enough time to training.
- ERP implementations are not just
Terminating Or Cancelling Your ERP Contract With SAP, Oracle, Or Infor
- How do you walk away from an ERP contract with SAP or Oracle when that contract no longer works for you?
- You may be unable
Litigate Or Arbitrate An ERP Failure?
Is it better to arbitrate or litigate digital transformation disputes? Like most things, it depends.
- Arbitration is usually less expensive and quicker than litigation.
- You can select an arbitrator with ERP software and technology experience, and the dispute is confidential.
- In some scenarios, you may have a panel of arbitrators.
Choosing the right arbitrator(s) is
I’ve Negotiated Thousands Of SAP Contracts. These Are The Top Concessions You Need to Ask For
The move to the cloud has been transformative, but negotiating cloud and SaaS contracts presents its own set of challenges.
The legal and business terms presented in cloud contracts are different from those in traditional on-premise software licenses. You have no greater leverage with your vendor to negotiate meaningful concessions than before you commit to
What Issues Are Likely To End Up Being Litigated In An AI Contract?
AI Vendors will draft contracts that limit their exposure in the event of a lawsuit. What are the most likely issues litigated in a commercial contract for artificial intelligence?
Data is the currency of AI. You need to ensure that you are protecting your data and making sure you have recourse in the event your
All ERP Implementations Are Different But They All Fail For Similar Reasons
70% to 80% of all digital transformations fail. While you can debate that statistic, the reality is that your ERP implementation will take longer than expected, cost more than expected and you are unlikely to realize your expected business benefits. But why and what can you do about it? I discuss these issues in my