- I’ve litigated against Oracle, negotiated with Oracle, and mediated disputes with Oracle throughout my career.
- Make no mistake: Oracle is difficult to deal with.
ERP projects don’t usually fail because of a failure of the technology, they fail because of people
ERP software implementations and digital transformations can be challenging, and the most common reason for their failure is not technology but people.
To ensure a successful implementation, you must pay close attention to the statements of work in your software contract package. These documents should clearly define deliverables, milestones, deadlines, acceptance testing criteria, and change
The themes underlying failed ERP and digital transformation lawsuits are almost always the same
The themes underlying failed SAP and Oracle ERP and digital transformation lawsuits are almost always the same. Vendors misrepresent functionality, cloud products are not fully baked, and salespeople minimize the software’s limitations while overselling its capabilities.
In this video, I discuss common themes in the many failed ERP implementations I have litigated in my career.