ERP software implementations and digital transformations can be challenging, and the most common reason for their failure is not technology but people.

To ensure a successful implementation, you must pay close attention to the statements of work in your software contract package. These documents should clearly define deliverables, milestones, deadlines, acceptance testing criteria, and change order procedures, among other things.

By including obligations that mitigate risk, you can help ensure success. Don’t let a lack of attention to detail be the cause of your #erpfailure or #digitaltransformation struggles.