There is an old maxim that you should never get into a contract without the ability to get out of that contract. This is even more true with ERP-related contracts.

Updates and Analysis from Taft Technology Attorneys
There is an old maxim that you should never get into a contract without the ability to get out of that contract. This is even more true with ERP-related contracts.
Oracle is known for being aggressive during the sales cycle and dismissive of any issues or concerns arising during implementation. Oracle’s in-house legal department is often unreasonable and unwilling to compromise.
AI Vendors will draft contracts that limit their exposure in the event of a lawsuit. What are the most likely issues litigated in a commercial contract for artificial intelligence?
Data is the currency of AI. You need to ensure that you are protecting your data and making sure you have recourse in the event your…
AI vendors will typically use traditional software licensing or SaaS models to sell their functionality.
While that generally makes sense, nuances associated with acquiring AI functionality need to be accounted for and negotiated.
Continue Reading Negotiating Commercial Contracts with AI Vendors
Agile software implementation methodology contributes to ERP failure.
ERP vendors and integrators will emphasize the ERP software’s ease of implementation and fit for your business. It is not always true.
You must conduct due diligence, use a software selection process, and negotiate a strong contractual framework to manage the implementation project.
The software sales process is designed to minimize the complexity of the…
ERP implementations and digital transformations do not fail because of technology, they fail because of people. As a result, the master services agreement and the statements of works attached to it are easily some of the most important agreements you will negotiate to ensure project success. What does it need to include? Milestones, deadlines, clearly…
ERP Vendors are notorious for selling the “sizzle” and not the “steak.” It is no secret that with the rush to Cloud many solutions are half-baked.
When ERP vendors misrepresent the software’s functionality, the fit of the software for your business or industry, or misrepresent their experience in your industry, you may have a basis…