ERP software implementations and digital transformations can be challenging, and the most common reason for their failure is not technology but people.

To ensure a successful implementation, you must pay close attention to the statements of work in your software contract package. These documents should clearly define deliverables, milestones, deadlines, acceptance testing criteria, and change

Understanding what to negotiate and who you are negotiating against is fundamental in leveraging the ERP contract negotiation process to your advantage.

You want to have a plan going into the negotiation process for what you will ask for, how you will mitigate risk, critical asks, and fall-back positions.

If you treat the ERP contract

The themes underlying failed SAP and Oracle ERP and digital transformation lawsuits are almost always the same. Vendors misrepresent functionality, cloud products are not fully baked, and salespeople minimize the software’s limitations while overselling its capabilities.

In this video, I discuss common themes in the many failed ERP implementations I have litigated in my career.

Enterprise software selection is one of the most important steps for a business on a digital transformation journey. Thinking through the ERP selection process and optimizing successful outcomes can greatly increase the likelihood of a successful digital transformation. Conversely, ignoring a Software selection process, succumbing to ERP vendor sales pressure, taking ERP salespeople at

ERP software continues evolving, and digital transformation remains as relevant as ever for modern commercial enterprises. Keeping up-to-date is essential for your business. Post-COVID, there have been non-stop developments in ERP software trends, pushing IT leaders to reprioritize constantly. Here is a breakdown of the latest ERP trends we expect to see in 2023:

  • Cloud