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Marcus has established one of the country’s leading practices devoted to drafting and negotiating Enterprise Software related licenses, implementation and SaaS agreements, as well as litigating failed software implementations in courts and before arbitration panels across the country. He is one of the foremost attorneys in the country representing government entities, distributors and manufacturers in recovering damages arising out of failed Enterprise Resource Planning (ERP) software implementations.

Software demonstrations are a key part of the sales cycle and your evaluation of competing software products.

  • Software vendors will wow you with features and functionality.
  • You need to step back and ensure you have an objective system to evaluate the software and functionality across competing product demonstrations.

Vendors will sometimes show specific demonstration software

  • Some of the advantages are choosing the best service/product for the job, optimizing different infrastructures, and maintaining flexibility.
  • But what are the risks?
  • Increased complexity and the need to manage multiple vendors increase the likelihood of an ERP implementation failure.

What Is It

A trademark holder may file a complaint alleging trademark infringement against hundreds of defendants identifying them as the “Individuals, Corporations, Limited Liability Companies, Partnerships and Unincorporated Associations” on Schedule A, which may be filed separately from the complaint or under seal. Infringers often use an alias and as a result, the actual

  • They minimize the complexity of the software’s implementation and mischaracterize it as an out-of-the-box solution designed to include industry best practices.
  • The likelihood that a software developer understands your best practices as well as you do and designed the software to incorporate your best practices into

Whether you call it a consulting agreement, a professional services agreement, or a master services agreement, it is the document that has the most significant impact on the success of your digital transformation.

In this YouTube video, I discuss key issues to consider.

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