For a cloud solution, a service level agreement is critical.
What Are The Leading Causes of ERP Failure and Failed Digital Transformations?
Make no mistake—your ERP implementation or Digital Transformation will be more difficult than expected.
What are some common causes of project failure?
Terminating Or Cancelling Your ERP Contract With SAP, Oracle, Or Infor
There is an old maxim that you should never get into a contract without the ability to get out of that contract. This is even more true with ERP-related contracts.
Litigate Or Arbitrate An ERP Failure?
Is it better to arbitrate or litigate digital transformation disputes? Like most things, it depends.
- Arbitration is usually less expensive and quicker than litigation.
- You can select an arbitrator with ERP software and technology experience, and the dispute is confidential.
- In some scenarios, you may have a panel of arbitrators.
Choosing the right arbitrator(s) is
I’ve Negotiated Thousands Of SAP Contracts. These Are The Top Concessions You Need to Ask For
The move to the cloud has been transformative, but negotiating cloud and SaaS contracts presents its own set of challenges.
The legal and business terms presented in cloud contracts are different from those in traditional on-premise software licenses. You have no greater leverage with your vendor to negotiate meaningful concessions than before you commit to
What Issues Are Likely To End Up Being Litigated In An AI Contract?
AI Vendors will draft contracts that limit their exposure in the event of a lawsuit. What are the most likely issues litigated in a commercial contract for artificial intelligence?
Data is the currency of AI. You need to ensure that you are protecting your data and making sure you have recourse in the event your
Negotiating Commercial Contracts with AI Vendors
AI vendors will typically use traditional software licensing or SaaS models to sell their functionality.
While that generally makes sense, nuances associated with acquiring AI functionality need to be accounted for and negotiated.
Continue Reading Negotiating Commercial Contracts with AI Vendors
How Agile Contributes To ERP Failure
Agile software implementation methodology contributes to ERP failure.
All ERP Implementations Are Different But They All Fail For Similar Reasons
70% to 80% of all digital transformations fail. While you can debate that statistic, the reality is that your ERP implementation will take longer than expected, cost more than expected and you are unlikely to realize your expected business benefits. But why and what can you do about it? I discuss these issues in my
ERP Software Implementers and Vendors Contribute to Failure
ERP vendors and integrators will emphasize the ERP software’s ease of implementation and fit for your business. It is not always true.
You must conduct due diligence, use a software selection process, and negotiate a strong contractual framework to manage the implementation project.
The software sales process is designed to minimize the complexity of the